Refund Policies - Updated 1/24/25

Season/Event Payment and Refund Policy:

Athletes are required to complete at least partial payment prior to the start of the season/event. We are happy to provide multiple payment options for families to be able to spread out their season payments in a way that has a smaller impact on their family finances.

All indoor season balances must be paid in full by January, unless a written exception has been received.

For events such as Shooting Star, NIT, Festival (not an exhaustive list), payment must be completed before the event or a player will not be permitted to play.

If you have an outstanding balance from a prior season/event, you will not be assigned to a team until that payment is satisfied.

Our refund policy has been updated to account for the current external environment and the high demand for tournaments. Late drops hurt the players remaining on the team. Please understand that tournament and rental fees are due at the time of booking. We will not provide a refund if you decide to drop mid-season or after accepting a spot. All costs are calculated based on a set number of players per team.

We also cannot be held responsible for travel costs associated with any event travel, even if the event is canceled.

Refunds will only be granted in the case of a long term medical status/injury that prevents return to play. If you miss an event due to player/family illness there is no partial refund.

We are working hard to give our athletes an opportunity to grow their game. We have fixed operating costs and cannot accommodate every individual athlete’s schedule conflicts.